Shipping policy

Shipping Policy

Last Updated: [Insert Date]

Thank you for shopping with SCOTTBLAK. We are committed to delivering your order safely and on time.

Order Processing

  • Orders are processed within 1–2 business days after payment confirmation.
  • Orders are not processed on Sundays or public holidays.
  • During product launches, sales, or festive seasons, processing times may be slightly longer.

Shipping Time

  • Standard delivery takes approximately 4–6 business days after dispatch.
  • Delivery times may vary depending on your location and courier availability.

Shipping Charges

  • Shipping charges (if applicable) will be displayed during checkout before payment.
  • Any free shipping offers will be clearly mentioned on our website.

Order Tracking

Once your order has been shipped, you will receive a confirmation via Email/SMS/WhatsApp (if applicable) with your tracking details so you can monitor your shipment.

Delivery Delays

While we strive to deliver your order within the estimated timeframe, delays may occur due to:

  • Weather conditions
  • Public holidays
  • Courier service delays
  • Natural disasters
  • Unexpected operational issues

SCOTTBLAK is not liable for delays caused by third-party courier partners or circumstances beyond our control.

Incorrect Address

Please ensure that your shipping address and contact details are correct before placing your order.

SCOTTBLAK is not responsible for orders delayed, lost, or returned due to an incorrect or incomplete shipping address provided by the customer.

Damaged or Incorrect Orders

If you receive a damaged, defective, or incorrect product:

  • Contact us within 24 hours of delivery.
  • Provide a continuous unboxing video showing the package being opened.
  • Share clear photos of the product and packaging.
  • Include your Order ID in your message.

Claims made after 24 hours or without an unboxing video may not be eligible for a replacement or refund.

Contact Us

If you have any questions regarding shipping, please contact us:

SCOTTBLAK

📧 Email: support@scottblak.com

🌐 Website: https://scottblak.com